1. Who we are
Cassis is the product and brand of Polymorph SAS ("Polymorph", "Cassis", "we", "us", "our"), a French société par actions simplifiée with its registered office at 1 rue de Stockholm, 75008 Paris, France. References to "Cassis" in these terms mean the same legal entity.
- SIREN: 100 668 920
- RCS Paris: 100 668 920
- VAT: FR85 100 668 920
- Publication director: Aloÿs Augustin
- Contact: [email protected]
- Website host: Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. Phone: +1 650 319 8930.
Cassis provides a context layer that builds and maintains an automated semantic ontology for our customers' data, accessible through our web app, APIs, and supported integrations (the "Service"), available at getcassis.com and related subdomains.
2. How the agreement is formed
Public information about the Service and pricing is for guidance only and is not contractual. Only the terms set out in a written offer, signed order, design partner agreement, or online subscription path are binding. Creating an account or signing up to a design partner program means you accept these terms. Any standard purchasing terms of the customer are waived, except for mandatory legal requirements.
3. The Service
Cassis provides the Service with reasonable care and on a commercially reasonable best-efforts basis. The Service includes platform access, documentation, and support as described in the applicable offer. We do not guarantee that the Service will be uninterrupted or error-free. Maintenance windows and reasonable downtime may occur.
4. Customer obligations
You agree to:
- Provide accurate registration and account information
- Keep your credentials confidential and secure
- Use the Service only for lawful purposes and in line with these terms
- Refrain from reverse engineering, scraping, or otherwise circumventing the Service
- Ensure that everyone you give access to complies with these terms
You are responsible for all activity that takes place under your account.
5. Intellectual property
The Service, including all software, documentation, designs, models, and other materials, is protected by intellectual property rights owned by or licensed to Cassis. You receive a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes for the term of the agreement. You may not modify or remove any proprietary notices.
You retain ownership of your data. You grant Cassis a worldwide, non-exclusive license to host, process, and display your data solely as needed to provide and improve the Service in line with our Data Processing Agreement.
6. Pricing
The Service may be provided free of charge under a design partner program, a free tier, or a trial, or on a paid basis. Prices are in EUR and exclude VAT and any other applicable taxes unless stated otherwise. Pricing may be fixed, periodic, or usage-based. We may change prices on written notice; changes take effect on the first day of the second month following the notice. You may reject the change in writing before that date, which results in termination on the effective date.
7. Payment and invoicing
Invoices are sent by email and are payable within 30 days of issuance, unless the offer specifies otherwise. Late payments may bear interest at the rate set by French law and trigger suspension of the Service until payment is received.
8. Liability
Except for express warranties set out in a written agreement, the Service is provided as is. We are liable only for direct damages caused by willful misconduct, gross negligence, or failure to perform an essential obligation. We are not liable for indirect or consequential damages, including loss of profits, revenue, data, or goodwill. Our total aggregate liability over any 12-month period is capped at the amount paid by the customer to Cassis during that period. For any free version of the Service, our liability is excluded to the maximum extent permitted by law.
9. Confidentiality
Each party will treat non-public information received from the other as strictly confidential and use it only to perform the agreement. Confidentiality obligations survive termination.
10. Data protection
Both parties will comply with applicable data protection laws, including the GDPR. Where Cassis processes personal data on the customer's behalf as part of the Service, processing is governed by our Data Processing Agreement, which follows Article 28 of the GDPR. The customer remains responsible for the lawfulness of processing of personal data it submits to the Service. See our Privacy policy for details on how Cassis processes personal data as a controller.
11. Term and termination
The agreement begins when you accept the offer or create an account. Subscriptions renew for the period set out in the applicable offer. After the initial period, either party may terminate for convenience with three months' written notice. Cassis may suspend the Service immediately if you materially breach these terms and do not remedy the breach within 15 days. Free versions and trials may be terminated at any time without notice and without compensation. Fees paid are non-refundable except where required by law.
12. Changes to these terms
We may update these terms. We will notify customers of material changes by email or in-product notice. New versions apply on the first day of the second month following the notice. If you object before that date, the agreement terminates on the effective date and the previous version continues to apply until then.
13. Force majeure
Neither party is liable for any failure or delay caused by an event of force majeure as defined under French law, including natural disasters, war, acts of public authorities, strikes, or major network or infrastructure outages.
14. Notices
All notices must be in writing and sent by email to the address used in the most recent invoice, offer, or substantive correspondence. A notice is deemed received when sent, unless a delivery failure notification is returned.
15. Governing law and jurisdiction
These terms are governed by French law. Any dispute that the parties cannot resolve amicably falls within the exclusive jurisdiction of the Commercial Court of Paris (Tribunal de commerce de Paris).
16. Annexes
The following documents, when signed or referenced in the offer, form part of the agreement:
- Confidentiality agreement
- Data Processing Agreement (DPA)
- Service-specific schedules attached to the offer